Your post had quite a few messages, everything from appropriate customer service (which is important in every field, from doctor's "bedside manner" to the grocery clerk saying "hi" and "thank you" and not commenting on your choice of food or medicine...) to being bored by a boyfriend's (excessive? unrelenting?) talking. :-)
The topic of communication is so interesting, and as a mom with a toddler, I am learning more about the nuances of "language" (which, of course, "listening" is the receiving-end of the communication/language cycle).
Did you know that we all had to learn three types of language when we were toddlers? You will recognize all of these once I list them, but they are often lumped together with the assumption that they all take the same types of skills to learn (and improve on, when we are adults):
1. Language Comprehension (understanding what was said or read, listening actively and listening passively)
2. Verbal Expression (includes saying words and sentences and being able to articulate sounds)
3. Non-verbal Expression (pointing, shoulder-slouching, hand shaking, crossing arms, rolling eyes, smiling)
I wish I could remember who said this, but I wrote it down a long time ago:
“We Learn. . .
10% of what we read
20% of what we hear (that good ol' listening!)
30% of what we see
50% of what we see and hear
70% of what we discuss
80% of what we experience
95% of what we teach others.”
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Ha! your last sentence is funny!
Your post had quite a few messages, everything from appropriate customer service (which is important in every field, from doctor's "bedside manner" to the grocery clerk saying "hi" and "thank you" and not commenting on your choice of food or medicine...) to being bored by a boyfriend's (excessive? unrelenting?) talking. :-)
The topic of communication is so interesting, and as a mom with a toddler, I am learning more about the nuances of "language" (which, of course, "listening" is the receiving-end of the communication/language cycle).
Did you know that we all had to learn three types of language when we were toddlers? You will recognize all of these once I list them, but they are often lumped together with the assumption that they all take the same types of skills to learn (and improve on, when we are adults):
1. Language Comprehension (understanding what was said or read, listening actively and listening passively)
2. Verbal Expression (includes saying words and sentences and being able to articulate sounds)
3. Non-verbal Expression (pointing, shoulder-slouching, hand shaking, crossing arms, rolling eyes, smiling)
I wish I could remember who said this, but I wrote it down a long time ago:
August 31, 2008 - 2:11pm“We Learn. . .
10% of what we read
20% of what we hear (that good ol' listening!)
30% of what we see
50% of what we see and hear
70% of what we discuss
80% of what we experience
95% of what we teach others.”
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