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Anonymous (reply to Anonymous)

Patients coming in with kids climing the walls, unfortunate elderly people that can't hear or are so lonely they take longer just so they can talk to another human being during the day, people who can't speak English, patients with a laudry list of complaints who don't believe any of your recommendations, difficult medical cases that require an unusual amount of time to diagnose and require extra procedures to do so, angry patients on the phone who don't think twice about dropping $100.00 for dinner but will complain for 20 minutes about paying a $10.00 copay that their insurance mandates, the patient asking for a copy of their medical records because they didn't get better even though they didn't follow any of your directions, 18 minutes of paperwork mandated by the government for coding (to avoid a $150,000.00 fine and being accused of fraud) for a 3 minute diagnosis, meeting the demands and threats of employees that they'll leave without notice ( after a year of training them) if you don't increase there salaries while insurance companies are paying less and less, all this while your rent, supplies and malpractice companies are charging more and more. That's why your doctor runs late and keeps you waiting in the waiting room. That's why they feel they can charge you a$50.00 no show fee, when they make you wait sometimes in their waiting room ( waiting less time than you would for a table in your favorite restaurant on a Saturday night). It's not because Doctors
disrespect patients' time. No Doctor loves entering a room with an angry patient. No its not because your Doctor dislikes his or her profession. It's because your Doctor's office is unfortunately also a business. As in every business we have to pay our expenses and bills to keep our doors open so that patients have a place to go when they're uncomfortable and in pain and need someone to help them feel better. Think about that next time you complain about the wait in your Doctor's office. Ask your insurance company thinks its fair to reduce reimbursements when the cost of living continues to rise. Ask the government why
Doctor's can be sued for ridiculous claim, why they have to be penalized for human unintentional errors or things that they have no control over. Ask the government why we have 3 times the amount of paperwork as Doctor's did 15 years ago. Ask your friend or neighbor why they treat Doctors with less respect than ever even though we gave up our youth to study, most of the time with little or no pay until we're 30 years old?

April 21, 2010 - 4:38pm

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