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Q&A: The Benefits of Online Doctor Visits: One Mom’s Story

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The Benefits of Online Doctor Visits:  One Mom’s Story pololia/fotolia

For many moms today, going to the doctor’s office in person, whether it’s for themselves or their loved ones, can be challenging. It can throw off their schedule and often takes several hours for a single appointment when you factor in waiting room and travel times.

Today, moms have the option to see a doctor online. One option is LiveHealth Online , which makes it easier and more convenient for moms to get the care they need for themselves and their families.

LiveHealth Online allows patients to connect with doctors through a video visit via smartphones, tablets or PCs on their own time.

I recently had the opportunity to interview Megan Camaren, a mom who uses LiveHealth Online to care for her family.

Read on to discover why she finds that seeing a doctor through online video visits is a great adjunct to seeing her children’s regular pediatrician.


Tell me about your experience using LiveHealth Online for your daughter.


The first time I used LiveHealth Online was when one of my two-year-old twin daughters fell sick with a fever and a bad rash. I chose to use LiveHealth Online because I had my other children with me and didn’t want to pack them all up, take them to the doctor’s office, and risk them getting sick as well. The process was super easy and quick.

When the screen popped up of the available doctors, I could see all their photos and bios, and I picked which one I wanted to see. I waited maybe two minutes before the doctor popped up on the screen. She was able to see my daughter’s rash and prescribed something that would help, sending the prescription to my local pharmacy.

And if all of that wasn’t great enough, that same day I received an email from the doctor recapping everything that we discussed in the video chat appointment. I can’t express enough how much I love it!


That sounds outstanding! How else did using an online visit compare to visiting a doctor in person?


Beside the convenience, the cost was a positive. Recently my insurance changed, and seeing the pediatrician for this type of visit would cost me upwards of $150 out of pocket. With LiveHealth Online, I only paid $49 for the visit.


It certainly sounds like it’s been beneficial to you. Does that mean you would recommend online doctor visits to others?


Absolutely! I share my experience with people all the time, whether they’re fellow moms or friends of family. People are so used to going to the doctor’s office because that’s what they’ve done their whole lives when they get sick. It’s great that there is a new option.

So, if they can get the medical help they need online and not have to leave their homes or offices or vacation for simple health problems, why not!


How has health technology helped you manage your health or the health of your family?


Like many people, I have searched online to try and self-diagnose when I feel sick. Using LiveHealth Online lets me speak to a board-certified doctor via web chat and get a real diagnosis and treatment.

I will of course still take my kids to their pediatrician, but this is a nice option to have.

To try LiveHealth Online, register here.

Reviewed August 15, 2016
by Michele Blacksberg RN
Edited by Jody Smith

This post was sponsored by: LiveHealth® Online

Read more in Health Technology Insider

LiveHealth Online. Accessed August 12, 2016.

Camaren, Megan. Phone interview. August 4, 2016. 

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We value and respect our HERWriters' experiences, but everyone is different. Many of our writers are speaking from personal experience, and what's worked for them may not work for you. Their articles are not a substitute for medical advice, although we hope you can gain knowledge from their insight.