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Heather Jassy
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Coaching Case Study: Mark’s Work Stress Woes

Have you kind of heard about coaching but remain unsure of how the whole process works? The following coaching “case study” follows someone like you. Mark didn’t really know anything about coaching but he needed help with increasing stress at work. Read on to find out more…

Meet Mark

Mark, a late-twenties project manager found that mounting work stress was taking a toll on his physical and mental health. “I was at a low point in my life,” Mark explains. “My dad suggested coaching. I googled “coaching and Vancouver” and Heather’s name came up.” Uncertain of where coaching would take him, Mark has been pleasantly surprised with the changes he’s seen in his work, home and personal life: he now has more time for hobbies, has a great new relationship and is working on exciting projects at work. How did he do it? Mark puts the changes down to taking small steps toward an increase in time and energy.

Filling the Gap

He elaborates, “working with Heather’s about looking at where you are now and where you want to be. You see the gap and you see the small steps between your present situation and your goal. Once you start working on those little steps, the gap closes, and you suddenly have more time to make changes in your life. Heather asks all the right questions and change develops.”

Time Blocking

To break that down a bit: the first step Mark took was to tackle work problems that were mentally and physically taxing. Heather helped Mark set up systems, which now allow Mark steady, uninterrupted work time. For example, instead of constantly checking e-mail and responding right away, Mark now only checks e-mail three times a day. “If something’s important, someone will call me. If not, I’ll e-mail them back when it’s convenient for me. The increased time freed me up to think more deeply about projects and to work more effectively."

As things at work improved, Mark’s health problems reduced and he began to spend less time at work and less time recovering from work after he left the office.

Personal Life

With increased spare time and energy, Mark began looking at his personal life.

We value and respect the experiences of all of our HERWriters, but everyone is different. Many of our writers are speaking from personal experience, and what's worked for them may not work for you. Their articles are not a substitute for medical advice although we hope you can gain knowledge from their insight.

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