Celeste share how to obtain the best value from a spa.
Just know what you want ahead of time. I think most people show up at a spa and they say, "Hey, what do you have? What's your best treatment? What are most people doing when you are at the spa?" And what you really want to do is you want to think ahead of time: what do I want to get out of this treatment? What do I want to get out of this experience today? So, for example, if I am concerned about de-stressing, then I am going to think: Do I have a lot of stress in my back, do I carry it in my neck, what kind of treatments do you have that are going to focus on my back and my neck? And know what your key parameters are, not what the most popular treatment is, because that may not be valuable to you. The other is if you are going to get facial treatment, it is even more imperative. Body work is one thing because it is about someone laying hands on you and it is important for them to be certified and have good touch, but when you go that extra mile in skin care in addition to the manipulation with the hands, and you want to know what are they using on me, you know what is the quality of the product, is it going to create the outcome I want, because usually with facial experiences I do not want just de-stressing, I also want to get off the table and look like something actually happened for what I spent. So am I going to get a transformational experience? If so, how does that happen? So I think that is where you have to know and be armed with the questions. Ask for a tour. Look at the property ahead of time. You will know what they are able to do and are they certified in the products that they carry.
With more than 25 years of experience successfully developing and executing strategic business, product and marketing plans for consumer technology companies, Ms. Hilling is a founder and CEO of Skin Authority, the leading provider of medical grade skin care services and products in the United States. Utilizing a rare combination of business leadership, technical knowledge, and expertise in consumer branding, Ms. Hilling and her team have built a leading nationwide network of authorized skin wellness centers operating within medical practices; destination and resort spas; and large, regional day spa chains. Built upon a sophisticated technology backbone and professional workforce, Skin Authority is well on its way to a global leadership position.
As an example of her ability to execute, Ms. Hilling has developed two companies in the last twelve years, each of which were acquired by the leading publicly held company in its industry segment. In both instances, Ms. Hilling emerged as a strategic officer of the publicly held entities, President/CEO of the Day Spa Group of Steiner Leisure Ltd. and Vice President of Compaq Computer’s Consumer Division, respectively. Prior to her experience at Compaq Computers, Ms. Hilling also held executive level positions at Wyse Technologies and Xerox Corporation.
As a highly sought-after speaker on the topic of medical skin care, Ms. Hilling has made numerous television appearances and has been interviewed by several business and trade publications such as Forbes and Business Week.
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