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Anonymous

As a friend of a doctor, I can tell you that the real reason isn't laziness. It's because when a doctor calls a patient w/ results, the patient often wants to talk for a lengthy period of time about the test results and then often "oh, I have this other thing I've been meaning to ask you about." Since doctors can't bill the insurance company for time on the phone, they're basically giving out their time for free. If they have to call 10 people that day, that's an enormous amount of time, especially when they have patients who have actually made an appointment waiting in the reception.

May 20, 2009 - 1:54pm

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