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Hi Winnie,
Thanks for your response! May I ask how long you have waited for them to get back to you, after consulting the doctor? You can call them back, and let them know you are very concerned, and have not received information from the doctor consult yet...you can ask when you can expect this information.

Are you worried about bothering them? If you have only called once and are politely waiting for a response...call them back! :-)