Adult bullies are an underestimated problem. In my Dallas Counseling practice, I work with my clients on ways to deal with difficult people. The first step is always identifying what it is that you want. That sounds easy, but can be difficult when dealing with a paycheck and someone who is in power. Being assertive at the right time can also be a challenge. I especially agree that documentation is important. If you have a boss who is not following through, or who is creating a hostile work environment, documentation may be key at either saving your job, or helping you if questioned.