I need some moral support, and am not sure the best way to approach this situation:
I am taking my son into his pediatrician in a few days...and I LOVE the doctor but STRONGLY DISLIKE the doctor's nurse. Is this enough reason to change doctors, or do doctors have a choice in nurses??
Last time we were at my son's appointment, we just saw the nurse (by choice). She did not say one word to my son, her PATIENT (!), and just looked at me impatiently after she instructed (not asked) that I strip him down to his diaper to get his weight checked (he's two). She was discourteous, rushed, bored, demanding and put me on the defensive in this strange way---I was just answering simple questions (how much milk does he drink a day?), but felt interrogated and intimidated!
I am planning to talk to the doctor, to let him know that this one nurse seriously made me question whether to keep coming there or not, and I at least expect her to say "hi" to her patient (my son), smile at him/ help him feel comfortable, say "hi" to me, etc. She seemed as though she was afraid to talk with me (chit chat), for fear I would ask questions and take up her time. Just thinking about it makes my blood boil again!
I would love any pointers you have!
On the same note, I found a related article regarding health care provider etiquette that I wanted to share this article with everyone, since there are frequent discussions related to finding GOOD characteristics in doctors (or any health care provider, for that matter). What are your expectations that a doctor should meet, or exceed, when you visit him/her?
This article talks about the "Six Habits of Highly Respectful Physicians", and I would LOVE to hear your additions to this list:
"• Ask permission to enter the room; wait for an answer.
• Introduce yourself; show your ID badge.
• Shake hands.
• Sit down. Smile if appropriate.
• Explain your role on the health care team.
• Ask how the patient feels about being in the hospital."
What would you add to this list?
Source:
http://www.nytimes.com/2008/12/02/health/02etiq.html?_r=1&partner=rss&emc=rss