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Should doctors be accessible through e-mail?

By EmpowHER February 20, 2008 - 9:14am
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Providing a surgeon’s e-mail address nearly triples the likelihood that a patient will contact the doctor about the surgery, a new report shows. But is this a good idea? Does answering e-mails keep doctors from attending to patients in their offices? Or is this the next stage of communication in healthcare?

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Our hospital system now offers email consulations to patients for $20/session. You can email the doc all your symptoms and can go back and forth and they can even do a diagnosis over the phone and call in a prescription for you (especially if you have been treated for something similiar before and it's nothing serious). I think it's a great idea and saves a trip to the doctor's office.

About email in general (not an email consultation) - I'm not sure. Some doctors can see up to 80 patients a day, I can only imagine what it would be like to have to respond to all those emails too - the waiting time to see your doctor is bad enough!

March 2, 2008 - 6:30am
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