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I am much more interested in being "politically correct" and "tactful" than necessarily telling someone the entire truth. I think "sugar coating" is extreme, but when giving someone feedback, I am a strong believer that feedback is heard best when sandwiched between two compliments.

For instance, "I appreciate that you are such a team player in our office, however, what I need for you to work on is producing more XYZ gadget instead of helping your co-workers with their projects."

Is that what you mean by "sugar-coating", when the supervisor in the above example really wanted to tell his employee to stop goofing around and get his work done? Instead, he gave his feedback in a nice, respectful, tactful way that he knows will be heard and taken to heart.

What are your thoughts? Do you have any examples?

November 30, 2008 - 8:44pm

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